Zoom Integration Setup

If you do not already have a SupporTrends account, please create one here.

1. Visit the Zoom Marketplace SupporTrends installation page
2. Click install (you may have to log into your Zoom account if you are not already logged in)
3. Click Authorize
4. In your Zoom console, make sure that Cloud Recordings are enabled via Settings -> Recording.
5. Select "Record an audio only file"
6. Select "Audio Transcript"
7. Enable Automatic recording
8. Select "Record in the cloud"

After Zoom completes authorization, you will be taken to the configuration page on SupporTrends.

That’s it, you’re ready to explore new insights into your meetings!